Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
Sanxingdui Museum Ticketing Scalping, Unofficial Guides, and Inadequate Tour Guide Services Spark Complaints; Museum Introduces New Rules
In 2024, as visitor numbers surged, problems at the Sanxingdui Museum—including difficulty in getting tickets, ticket scalping, “unofficial guides” soliciting customers, queues for guided tours, and bundled photo sales—triggered complaints from visitors. The museum responded that it had not authorized third-party ticket sales, implemented real-name ticketing, jointly cracked down on scalpers and unofficial guides, recruited part-time guides, and added self-service guide devices. Progress: corporate response. Involved entity: Sanxingdui Museum. Related scope: scenic area/museum operation services.