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Brand AI

New Oriental Vision Overseas

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Refund disputes and service failures at study-abroad agency

    New Oriental Vision Overseas has been involved in multiple refund disputes: in 2019, a Hangzhou student missed out on a prestigious university because a consultant overlooked an admission email, and the company was only willing to refund fees and apologize; in 2020, during the pandemic, a student gave up studying abroad and the company refused a full refund, sparking a force majeure dispute. Resolved through negotiation.

    Source