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Brand AI

Kaola

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Koala Haigou and Weidian named in app enforcement notice

    Issue disclosure

    A notice about a Chinese campaign against unlawful collection of personal information named the Koala Haigou and Weidian apps among 100 apps identified for enforcement action. The source does not specify which individual measure applied to either app.

    Source excerpt

    • 通报指出，2019年11月以来，公安部开展App违法违规采集个人信息集中整治，下架整改100款违法违规App。微店、天津银行、考拉海购、晋江小说阅读等App名列其中。
    Source

  2. 2018

    Counterfeit disputes over Estée Lauder 'Little Brown Bottle' and Canada Goose

    In June 2018, a China Consumers Association report said the Estée Lauder 'Little Brown Bottle' sold by NetEase Kaola was counterfeit; NetEase Kaola sued the association and Estée Lauder for 21 million yuan and withdrew the suit in 2019. During the 2019 March 15 consumer rights period, consumers complained they had bought fake Canada Goose down jackets on NetEase Kaola; the Hangzhou market regulator opened an investigation, and the brand ultimately authenticated them as genuine; that year NetEase Kaola also faced authenticity questions over Shu Uemura cleansing oil. No administrative penalty was seen, but the lawsuits clouded its 'genuine goods' image; in 2019 NetEase Kaola was acquired by Alibaba.

    Source