Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Super Monkey accused of “hidden charges”; stores close in multiple locations
In 2023, users complained that Super Monkey had “hidden charges”; the company responded that it was a system issue. In 2025, stores in multiple locations closed, with the company saying some contracts expired and were not renewed. There were also disputes over refunds of top-up balances not following the original discount. The company said the system issue had been fixed and balances could be refunded.