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Brand AI

Xianyu

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2024

    Complaints about account bans and off-platform-trading enforcement

    Some users complained that accounts were suspended for alleged rule violations or suspected off-platform trading and that appeals were difficult. These reports reflect user experience and platform-governance criticism, not an independently verified finding that enforcement was improper in each case.

    Source

  2. 2021

    Jiangsu consumer committee interviews second-hand trading platforms

    Issue disclosure

    The Jiangsu Consumer Council publicly interviewed 12 second-hand trading platforms over issues identified in a consumer survey, including suspected tolerance of counterfeit sales and problematic information. It required the platforms to self-inspect and rectify the identified issues and submit written adjustment plans by February 22, 2021. The report said 58.com had removed certain listings and closed accounts, while Xianyu had taken down items from users who violated rules.

    Stated objective. To督促平台企业正视问题 and ensure that rectification measures are implemented.

    Company response

    • Remediation — 58同城

      58同城针对调查中发现的空瓶产品、药品等信息进行删除下架、关闭账户处理

    • Remediation — 闲鱼

      闲鱼平台表示已对相关违规用户进行商品下架处理

    Source excerpt

    • 为督促平台企业正视问题，江苏省消保委对消费调查涉及的12家二手交易平台开展集体、公开约谈，并要求这些平台对照消费调查发现的问题一一自查、整改，于2021年2月22日前提交书面优化调整方案。
    • 58同城针对调查中发现的空瓶产品、药品等信息进行删除下架、关闭账户处理，闲鱼平台表示已对相关违规用户进行商品下架处理。
    • 一些二手交易平台涉嫌默许售假，发布盗版网课、低俗漫画等相关信息，甚至成为色情交易引流平台。
    Source