Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2017
SF Express and Cainiao's "Data War"
In June 2017, SF Express and Alibaba's Cainiao Network accused each other over data interface issues. SF Express closed its logistics data interface to Cainiao, Cainiao asked merchants to stop using SF Express, and each side accused the other of illegally obtaining data and harming data security. The State Post Bureau intervened to coordinate, and the two sides resumed data transmission. The dispute triggered discussion about ownership of logistics data and data security.