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7-Eleven China

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    Beijing 7-Eleven store kitchen hygiene and expired food issues exposed

    A Beijing Television undercover investigation exposed problems at the Liangmaqiao store, including ingredients left uncovered on top of a trash can, utensil hygiene, and expired beverages. Beijing 7-Eleven issued an apology letter, and the store was closed for rectification. Progress: media investigation and company response. Entity involved: Beijing 7-Eleven Liangmaqiao store. Scope: Beijing Liangmaqiao store.

  2. 2022

    Beijing store kitchen chaos, sale of expired food leads to license revocation

    During the 2022 3·15 period, media exposed chaotic conditions in Beijing 7-11 store kitchens, including altering labels on expired ingredients to continue using them, and the store involved was closed and placed under investigation. In June 2022, the Beijing Tongzhou Xinhualian Jiayuan store was fined 100,000 yuan and had its food business license revoked for selling expired food; the Chaoyang Liangmaqiao store was also fined 100,000 yuan. Brand image was damaged, and regulators strengthened inspections of fresh food at convenience stores.