争议事件
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2021
亚马逊因火灾隐患召回AmazonBasics记忆海绵床垫
宣布召回
2021年11月,在美国消费品安全委员会表示这些床垫未达到联邦强制阻燃标准后,亚马逊召回15,300张AmazonBasics记忆海绵床垫。亚马逊表示正在联系受影响客户,并将安排免费寄送床垫罩,以使床垫符合该标准。据报道,与召回床垫相关的伤害或事故报告均未收到。
Amazon召回15,300张AmazonBasics记忆海绵床垫;美国消费品安全委员会称这些床垫未达到联邦强制阻燃标准。Amazon表示正在联系受影响客户,并将安排免费寄送用于使床垫符合标准的床垫罩;截至报道时没有收到伤害或事故报告。
品牌回应
整改 — Amazon
Still, Amazon is contacting all impacted customers and will "arrange for direct shipment of a cover for consumers to place over the mattresses."
来源摘录
Amazon (AMZN) has recalled about 15,300 AmazonBasics mattresses due to violation of federal flammability standard.
According to the retailer, the recalled mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
The company is contacting all purchasers to arrange for direct shipment of a cover for consumers to place over the mattresses that will bring the mattresses into compliance, free of charge.