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ASOS

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 4 条

  1. 2026

    ASOS告知客户黑客窃取的客户数据超出此前披露范围

    问题披露

    ASOS告知客户,黑客掌握了可能涉及数百万在线商店用户的详细资料,包括姓名、地址、电话号码、电子邮箱、客户编号及网站搜索记录。此前网络罪犯联系BBC称,此次泄露事件超出了ASOS此前所说的"基本联系信息"范围。ASOS确认客户数据资料被窃取,但表示银行信息或密码未被获取。该公司表示数据泄露调查仍在进行中,并称已采取额外措施加强安全控制。黑客通过冒充可信联系人获取登录凭证,从而进入了一名员工账户,客户已被提醒防范潜在的冒充诈骗。

    品牌回应

    • 澄清 — Asos

      In its email to customers, Asos confirmed data profiles were taken but said no bank details or passwords were accessed.
    • 调查 — Asos

      Asos said it is still investigating the data breach and it would "contact customers directly where we believe additional information, support or action may be required".
    • 整改 — Asos

      "We take that responsibility seriously and have already taken additional steps to further strengthen security controls," it said.
    • 道歉 — ASOS

      In an update sent to its 16.5 million customers, ASOS apologised for the incident “any uncertainty this caused”.

    来源摘录

    • Asos has told its customers that hackers are in possession of detailed profiles of potentially millions of the online store's users.
    • So too are the searches customers have made on the website.
    • The risk to individuals is now higher and customers are being warned about potential impersonation scams.
  2. 2021

    Superdry 起诉 Asos,指其涉嫌使用 Osaka 品牌标识

    提起诉讼

    Superdry 在高等法院起诉 Asos,声称 Asos 在 T 恤和卫衣上复制其“Osaka”品牌标识。Superdry 称相关商品旨在仿造其产品外观并误导消费者;此说法属于指控。

    来源摘录

    • 'It is clear that the product is designed to reproduce the look of Superdry's goods to mislead customers,' it said, adding that Asos acted 'flagrantly' by continuing to list items with the branding.
    • Superdry has sued Asos in the High Court claiming the online giant copied its 'Osaka' branding on T-shirts and sweatshirts.
  3. 2020

    COVID-19仓库安全批评

    一些工人和工会指责ASOS在疫情期间未能充分保护员工。公司否认了这些指控,而巴恩斯利议会报告称被检查的工厂符合要求。

  4. 2016

    仓库工作条件指控

    BuzzFeed新闻调查指控ASOS仓库条件恶劣。ASOS表示所引用的投诉是孤立的,并不代表整个业务的普遍工作条件。