Recent events
Recent events tied to this brand in public sources.
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2026
EU investigation targeting Booking.com over phishing scams and fraudulent listings
Reuters reported that Booking.com was targeted in an EU investigation into phishing scams and fraudulent listings.
2026
Phishing scam hijacked Booking.com listings, sending tourists to a Wetherspoon pub address
Consumer group Which? disclosed that scammers used a sophisticated phishing attack to hijack legitimate property listings on Booking.com, including a fake listing for 'The London Crown' luxury apartments whose given address was actually The Liberty Bounds, a Wetherspoon pub near Tower Bridge. A customer paid £73 via Booking.com for a one-night family stay and discovered the address was the pub, and Which? said Wetherspoon staff have been turning away up to 20 tourists a day. Booking.com said the attack affected the properties' own computer systems and gave cybercriminals temporary, unauthorised access to the accommodations' Booking.com accounts; a second hijacked listing, 'Apartments near Big Ben', used the address of Portcullis House on the House of Commons estate. The fake listing had drawn 250 negative reviews across August and September, according to Which?. Booking.com said it suspended bookings at both properties and is supporting affected customers, while Wetherspoon said it notified Booking.com and asked for the listing to be permanently removed.
2022
Majorel and Booking.com announce expanded strategic partnership
Majorel announced an expanded strategic partnership with Booking.com, under which 12 of Booking.com’s 14 internal customer-experience service centers in Europe, Asia Pacific, and the Americas are to transfer to Majorel. The agreement was expected to commence in the second quarter of 2022, subject to customary closing conditions.
2022
Transcorp Hilton Abuja wins Traveller Review Award 2022
Transcorp Hilton Abuja won Booking.com’s Traveller Review Award 2022. The award recognizes businesses that consistently exceeded travellers’ expectations through their reviews.
2021
Booking.com announces Travel Sustainable badge
Booking.com announced the launch of its Travel Sustainable badge, which provides sustainability information for properties that meet the required impact threshold. The first phase makes the badge and property sustainability information visible to Australian travellers on property pages in the app and website.
2021
Russia fines Booking.com $17.5 million
Russia fined Booking.com $17.5 million for allegedly abusing its dominant position in the market. The regulator said the company imposed price-parity obligations on hotels and hostels; Booking.com said it intended to appeal.
2021
Sixt expands Booking.com partnership with ride services
Sixt and Booking.com expanded their partnership: pre-booked and on-demand Sixt rides were added to the Booking.com app, and transfer and limousine services will be offered across Germany and internationally.
2021
Maps.me announces cashback partnership with Booking.com
Maps.me announced a partnership with Booking.com under which users will be able to earn cashback rewards in their Maps.me digital wallet when booking travel through Booking.com in the Maps.me app. The MAPS Rewards feature was planned to launch initially in selected European markets.
2021
Viator and Booking.com announce attractions partnership
Viator and Booking.com announced a global partnership to showcase thousands of attractions, tours, and activities. The integration is to begin in key destinations in North America and Europe, with further locations and inventory to follow.
2021
Booking.com fined for late data-breach notification
The Dutch Data Protection Authority fined Booking.com €475,000 after finding that it reported a 2018 customer data breach 22 days after being notified, rather than within the GDPR's 72-hour reporting period. The breach exposed personal details of more than 4,100 customers and credit card details of 283 customers.
2020
Booking group updates restructuring cost estimate
A report on Booking's filing says the group estimates restructuring costs of $60 million to $70 million, assuming the maximum applications under its voluntary departure plan are approved. The estimate includes costs previously forecast in September and excludes possible additional future restructuring costs.
2020
QNB Group and Booking.com announce strategic partnership
QNB Group announced a strategic partnership with Booking.com. Under the partnership, QNB customers can receive a limited-time 10% upfront discount when booking through the special QNB co-branded version of Booking.com with a QNB payment card.
2020
Booking.com announces plan to cut 25% of global workforce
Booking.com announced a plan to cut 25% of its global workforce, which the report said would affect approximately 4,000 to 5,000 of its roughly 17,500 employees. The article attributed the plan to the impact of the COVID-19 pandemic on travel bookings.
2020
Booking.com announces planned workforce cuts
Booking Holdings announced plans to cut up to 25% of its workforce globally because the COVID-19 pandemic continued to affect travel; the source says the cuts would affect Booking.com only and that affected employees would be notified starting in September.
2020
Hungary's GVH fines Booking.com
Hungary's competition watchdog, the GVH, fined Booking.com 2.5 billion forints (reported as £6.1 million) for misleading advertisements and aggressive sales tactics. The watchdog said the practices involved claims of free cancellation and psychological pressure to facilitate faster bookings.
2020
FishAnywhere.com partners with Booking.com
FishAnywhere.com announced a partnership with Booking.com under which Booking.com accommodation and travel offerings would be available through a co-branded website accessed while booking a fishing charter on FishAnywhere.com.
2019
Booking.com launches Grab ride-hailing access
Booking.com launched an on-demand ride-hailing service with Grab, giving Booking.com app users access to Grab rides in Southeast Asia. The service was available in Singapore at launch, with rollouts in other listed countries planned for later dates.
2019
Booking.com launches flight bookings in seven European countries
Booking.com launched flight bookings in Germany, Italy, Spain, Ireland, Austria, Belgium, and the Netherlands. Customers selecting the flight booking tab were redirected to Gotogate to complete reservations.