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CareCloud

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    CareCloud data breach affected more than 3.75 million people

    Issue disclosure

    CareCloud disclosed that more than 3.75 million people were affected by a data breach in which hackers accessed one of its Amazon Web Services environments between March 10 and March 16, 2026, stealing medical records, Social Security numbers, government IDs and financial data. The company brought in outside cybersecurity experts, reported the attack to law enforcement, secured the affected environment and offered complimentary identity protection services through IDX.

    Company response

    • Investigation — CareCloud

      CareCloud says it brought in outside cybersecurity specialists after discovering the incident.

    • Remediation — CareCloud

      The company also reported the attack to law enforcement and secured the affected environment.

    • Refund or compensation — CareCloud

      CareCloud has also offered affected individuals complimentary identity protection services through IDX.

    Source excerpt

    • CareCloud has now reported that more than 3.75 million people were affected, according to federal health regulators.
    • CareCloud later determined that an unauthorized third party had access to one of its Amazon Web Services environments between March 10 and March 16, 2026.
    • More than 3.75 million people had personal information and medical records stolen after hackers gained access to a CareCloud cloud environment earlier this year.
    Source