Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile4 entries
2021
Carnival discloses customer and workforce data breach
Issue disclosure
Carnival disclosed that attackers accessed portions of its IT systems and personal information relating to some guests, employees, and crew. The accessed information included personal, financial, and health data. Carnival also warned affected people of a low likelihood of misuse.
Company response
Ongoing disclosure — Carnival
The cruise line operator also warned impacted customers, employees, as well as Carnival Cruise Line, Holland America Line, Princess Cruises, and medical operations crew that they found evidence indicating "a low likelihood of the data being misused."
Source excerpt
The cruise line operator also warned impacted customers, employees, as well as Carnival Cruise Line, Holland America Line, Princess Cruises, and medical operations crew that they found evidence indicating "a low likelihood of the data being misused."
It appears that in mid-March, the unauthorized third-party gained access to certain personal information relating to some of our guests, employees, and crew.
Carnival Corporation, the world's largest cruise ship operator, has disclosed a data breach after attackers gained access to some of its IT systems and the personal, financial, and health information belonging to customers, employees, and crew.
2020
Carnival discloses ransomware attack and data access
Issue disclosure
Carnival Corporation & plc disclosed that it detected a ransomware attack on August 15 that accessed and encrypted part of one brand's information technology systems and included the download of certain company data files. The company stated that the incident may have involved unauthorized access to personal data of guests and employees. The disclosure summarized the affected systems and data, and the potential exposure of personal information, without further detail in the provided account.
Carnival Corporation & plc said it detected a ransomware attack on August 15 that accessed and encrypted part of one brand's information technology systems and included the download of certain company data files. Carnival said the incident may have involved unauthorized access to personal data of guests and employees.
Source excerpt
Carnival believes the security event included unauthorized access to personal data of guests and employees
The unauthorized access also included the download of certain of the company's data files.
Carnival Corporation & plc (CCL, CCL.L, CUK) announced, on August 15, the company detected a ransomware attack that accessed and encrypted a portion of one brand's information technology systems.
2020
Cruise companies sued over COVID-19 outbreak response
Lawsuit filed
Passengers, crew members and investors recently sued Carnival Corporation, Royal Caribbean and Norwegian Cruise Lines. The report says the suits followed COVID-19 outbreaks on their ships and alleges that the companies failed to respond appropriately.
Source excerpt
因旗下多艘邮轮爆发新冠疫情，却未能及时妥当应对，从而导致数千人患病、多人死亡，收入约占全球邮轮业70%的三大巨头嘉年华（Carnival Corporation）、皇家加勒比（Royal Caribbean）和挪威邮轮公司（Norwegian Cruise Lines）近日被乘客、船员和投资人起诉。
2012
Costa Concordia disaster
On 13 January 2012, Costa Concordia struck an underwater rock and grounded near Isola del Giglio, Italy. Thirty-two people died. Investigations attributed the disaster to the captain’s conduct and broader organizational and safety failures. The incident resulted in criminal and civil proceedings, regulatory attention, reputational damage and financial penalties for the operating company.