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嘉年华邮轮

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 3 条

  1. 2021

    嘉年华邮轮披露个人数据泄露事件

    问题披露

    嘉年华邮轮披露，其于3月发现计算机系统遭未经授权访问。公司称，此次泄露事件影响了部分宾客、员工和船员的个人信息。嘉年华表示，有证据显示数据被滥用的可能性较低。该披露于2021年6月17日被报道。

    品牌回应

    • 调查 — Carnival

      hired a cyber security firm to investigate the breach

    • 整改 — Carnival

      to shut down the event and prevent further unauthorised access

    • 持续披露 — Carnival

      alerted individuals whose data had been compromised and set up a call center to respond to their queries

    来源摘录

    • Cruise operator Carnival said on Thursday it had detected unauthorised access to its computer systems in March, after which it alerted regulators and hired a cyber security firm to investigate the breach.
    • detected unauthorised access to its computer systems in March
    • There is evidence indicating a low likelihood of the data being misused,
    来源

  2. 2021

    Carnival披露客户及员工数据泄露事件

    问题披露

    Carnival披露攻击者访问了其部分信息技术系统及部分宾客、员工和船员的个人信息，其中包括个人、财务和健康数据。Carnival还提醒受影响者，数据被滥用的可能性较低。

    品牌回应

    • 持续披露 — Carnival

      The cruise line operator also warned impacted customers, employees, as well as Carnival Cruise Line, Holland America Line, Princess Cruises, and medical operations crew that they found evidence indicating "a low likelihood of the data being misused."

    来源摘录

    • The cruise line operator also warned impacted customers, employees, as well as Carnival Cruise Line, Holland America Line, Princess Cruises, and medical operations crew that they found evidence indicating "a low likelihood of the data being misused."
    • It appears that in mid-March, the unauthorized third-party gained access to certain personal information relating to some of our guests, employees, and crew.
    • Carnival Corporation, the world's largest cruise ship operator, has disclosed a data breach after attackers gained access to some of its IT systems and the personal, financial, and health information belonging to customers, employees, and crew.
    来源

  3. 2019

    Carnival Glory靠泊时与Carnival Legend发生接触

    安全事件

    Carnival Glory在墨西哥科苏梅尔靠泊时与Carnival Legend发生接触，造成六名乘客轻伤。Carnival表示该船已接受检查，可以安全驶回新奥尔良。船长称正式调查正在进行，公司向乘客提供船上消费额度。

    品牌回应

    • 道歉 — Carnival Cruise Line

      In a letter sent to guests on Friday, Carnival Cruise Line apologized for an earlier accident in Cozumel, Mexico, during which the Carnival Glory came into contact with the Carnival Legend while docking, resulting in six passengers sustaining minor injuries.

    • 调查 — Carnival Cruise Line

      A formal investigation is underway to confirm the cause of the accident, which we believe was due to spontaneous wind gusts and strong currents

    • 退款或补偿 — Carnival Cruise Line

      We will be extending a US$100, per stateroom, onboard credit to your Sail & Sign account.

    来源摘录

    • In a letter sent to guests on Friday, Carnival Cruise Line apologized for an earlier accident in Cozumel, Mexico, during which the Carnival Glory came into contact with the Carnival Legend while docking, resulting in six passengers sustaining minor injuries.
    • The initial incident, which Carnival is referring to as an allision as opposed to a collision, took place on Friday morning at approximately 8:50 a.m.
    来源