Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile1 entries
2019
Carnival Glory makes contact with Carnival Legend while docking
Safety incident
Carnival Glory came into contact with Carnival Legend while docking in Cozumel, Mexico, and six passengers sustained minor injuries. Carnival said the ship was inspected and could sail safely back to New Orleans. The captain said a formal investigation was underway and the company offered guests onboard credit.
Company response
Apology — Carnival Cruise Line
In a letter sent to guests on Friday, Carnival Cruise Line apologized for an earlier accident in Cozumel, Mexico, during which the Carnival Glory came into contact with the Carnival Legend while docking, resulting in six passengers sustaining minor injuries.
Investigation — Carnival Cruise Line
A formal investigation is underway to confirm the cause of the accident, which we believe was due to spontaneous wind gusts and strong currents
Refund or compensation — Carnival Cruise Line
We will be extending a US$100, per stateroom, onboard credit to your Sail & Sign account.
Source excerpt
In a letter sent to guests on Friday, Carnival Cruise Line apologized for an earlier accident in Cozumel, Mexico, during which the Carnival Glory came into contact with the Carnival Legend while docking, resulting in six passengers sustaining minor injuries.
The initial incident, which Carnival is referring to as an allision as opposed to a collision, took place on Friday morning at approximately 8:50 a.m.