Recent events
Recent events tied to this brand in public sources.
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2026
Asia Miles extends Miles Plus Cash to flight bookings
Asia Miles announced an extension of its Miles Plus Cash payment method to Cathay Pacific and partner-airline flight bookings made through the Cathay Pacific website, with the new option scheduled to start on 30 March.
2022
Cathay Pacific launches 24/7 WhatsApp support in Sri Lanka
Cathay Pacific introduced a 24/7 WhatsApp chat support service for customers in Sri Lanka, allowing them to contact the airline's agents about bookings, changes, upgrades, baggage queries and Asia Miles.
2022
Cathay Pacific criticized over COVID-19 surge
Cathay Pacific faced criticism from lawmakers in a Legislative Council meeting over allegations that the airline contributed to Hong Kong's COVID-19 surge after two crew members flouted self-isolation rules. The article also reports that the airline chairman apologized for disruption and anguish caused by the outbreak.
2020
Cathay Pacific announces CFO departure
Cathay Pacific announced that Chief Financial Officer Martin Murray would step down in January.
2020
Cathay Pacific contract dispute
On October 26, the Cathay Pacific flight attendants’ union held an emergency meeting and decided to demand that management extend the deadline for signing new contracts. The contracts were reported to involve substantial salary reductions, and the union said some details were unclear.
2020
Cathay Pacific introduces pay-reduced pilot contracts
Cathay Pacific sent pilots letters about new employment contracts that substantially reduce pay and benefits. The Hong Kong airline crew association urged its members not to sign and said it would defend existing contracts.
2020
Dragonair employees criticize shutdown and layoffs
Dragonair employees publicly criticized the airline's shutdown and layoffs. A pregnant flight attendant described the company as lacking compassion, while another employee said employees had been abandoned. The article reports that Cathay Pacific had announced the shutdown of Dragonair and layoffs affecting 5,300 local employees.
2020
Cathay Pacific Group announces restructuring and planned job cuts
Cathay Pacific Group announced a restructuring plan involving approximately 8,500 job cuts, about 24% of group positions; after hiring freezes and natural attrition, the expected actual reduction had been lowered to approximately 5,900 employees.
2020
Cathay Pacific announces restructuring and layoffs
Cathay Pacific announced a restructuring and said it would lay off 5,900 employees, including 5,300 Hong Kong-based staff.
2020
Cathay Pacific seat sale on flights from London
Cathay Pacific began a limited-time seat sale for flights from London Heathrow to Hong Kong and selected Australian cities, with fares advertised from £1,895 for Hong Kong Business Class, £455 one-way Economy Class to Hong Kong, and £705 return Economy Class to selected Australian cities. The sale ends October 17, 2020.
2020
Cathay Pacific expands WhatsApp service to UK customers
Cathay Pacific expanded its WhatsApp service to UK customers, who can use it for bookings, booking changes or upgrades, baggage assistance, and Asia Miles redemption.
2020
Cathay Pacific announces plans to relocate aircraft outside Hong Kong
Cathay Pacific said it decided to move about one-third of Cathay Pacific and Cathay Dragon aircraft outside Hong Kong over the coming months. It said inactive aircraft would be moved to Alice Springs, Australia, and that it was discussing the use of suitable facilities in other regions.
2020
Cathay faces criticism over its employment commitments
Cathay Pacific faced criticism after its executives avoided answering whether the airline might make job cuts after August, despite receiving government employment subsidies. A university lecturer and aviation labor representatives criticized the support and urged the airline to protect employment; the article does not establish that layoffs occurred.
2020
Cathay Pacific announces proposed HK$39 billion capital restructuring
Cathay Pacific announced a proposed HK$39 billion capital restructuring plan, including a proposed preference-share and warrant issue, a rights issue, and transitional loan financing. The plan was proposed and had not yet been completed.
2020
UK watchdog fines Cathay Pacific over data-security lapses
The UK Information Commissioner’s Office fined Cathay Pacific Airways Ltd. £500,000 for failing to protect customer data. The ICO said security lapses led to customers’ personal details being exposed, including data belonging to 111,578 people in the UK and approximately 9.4 million more worldwide.