Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
Suspended-death sentence in Tian Huiyu case
A court sentenced Tian Huiyu to death with a two-year reprieve for offenses reported as including bribery, abuse of authority, use of undisclosed information, insider trading and disclosure of insider information. The judgment concerned the former executive personally and does not indicate that the bank was dissolved or ceased operations.
2021
Five banks fined a total of 366 million yuan
Fine or penalty
China's banking regulator imposed administrative penalties on Huaxia Bank, Bohai Bank, Bank of China, China Merchants Bank and Bank of East Asia China, with fines totaling about 366 million yuan. The source does not specify the underlying violations.
Source excerpt
银保监会已于近期严肃查处一批违法违规案件，对华夏银行、渤海银行、中国银行、招商银行、东亚中国等5家金融机构及相关责任人员依法作出行政处罚决定，处罚金额合计约为3.66亿元。
2020
Regulator fines two banks over customer information protection violations
Fine or penalty
On August 5, 2020, the China Banking and Insurance Regulatory Commission disclosed that China Merchants Bank Credit Card Center and Bank of Communications Pacific Credit Card Center had each been fined RMB 1 million for failing to fulfill security-protection obligations concerning customer personal information. The cited violations occurred in 2019.
On August 5, the China Banking and Insurance Regulatory Commission disclosed that China Merchants Bank Credit Card Center and Bank of Communications Pacific Credit Card Center had each been fined RMB 1 million for failing to fulfill security-protection obligations concerning customer personal information. The cited violations occurred in 2019.
Source excerpt
8月5日，银保监会官网信息显示，招商银行信用卡中心、交通银行太平洋信用卡中心各被罚100万元，被罚原因均涉及客户个人信息未尽安全保护义务。行政处罚信息表显示，上述违规行为均发生于2019年。
2020
China Merchants Bank responds to claims of customer information being sold
Company response
China Merchants Bank said that comparison with its data showed the information circulating online did not match its actual customer information. It condemned the fabrication and sale of citizens' information and said it reserved the right to pursue legal responsibility for damage to its reputation.
Company response
Investigation — 招行
经比对相关数据，与该行真实客户信息并不吻合，网络上的信息不属实。
Denial — 招行
网络上的信息不属实。
Source excerpt
招商银行方面也表示，经比对相关数据，与该行真实客户信息并不吻合，网络上的信息不属实。