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Brand AI

Co-op Energy

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2015

    Customer-service and billing-system failure

    A problematic system upgrade generated a large backlog and made Co-op Energy the most complained-about utility company on a complaints-per-thousand-customers measure by the end of 2015. The company later resolved the problems and paid approximately £1.8 million in compensation.

    Source