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Converge ICT

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    Converge discloses GoFiber app data breach

    Issue disclosure

    Converge said its GoFiber app was affected by a data breach in which unauthorized third parties attempted to view some subscribers’ account details. The company said a small portion of its customer base was affected and that it had instituted additional security measures.

    Company response

    • Remediation — Converge

      According to Converge, next higher level of improvement was immediately instituted upon discovery of the data breach.

    • Apology — Converge

      We apologize to our customers who were affected by this incident and the concern that this may have caused the public

    Source excerpt

    • Internet service provider Converge ICT Solutions Inc. said its GoFiber app has been compromised by a data breach, affecting a small portion of its customer base.
    • The National Privacy Commission said it is looking into the data breach initially reported by Converge on March 4
    • unauthorized third parties attempted to view certain account details of other subscribers.
    Source