Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile5 entries
2023
Credit-reporting dispute
A lawsuit alleged that Credit One reported disputed information to credit-reporting agencies. Summary judgment was granted for the bank, and the decision was appealed.
2022
Bankruptcy-discharge collection liability
A bankruptcy judge found the bank liable to roughly 288,000 card customers for attempts to collect debts discharged through bankruptcy proceedings.
2020
Robocall damages award
A plaintiff who received 465 automated collection calls concerning a $657 debt was awarded $232,000, or $500 per call, under the Telephone Consumer Protection Act.
2004
Security-deposit credit-limit allegations
Credit One paid $10 million in a matter involving allegations that consumers were encouraged to place security deposits on new cards, substantially reducing available credit. The bank did not admit wrongdoing.
2001
OCC-related repayment over card cancellation complaints
The bank repaid approximately $4 million to customers who cancelled cards after fees and security deposits left them with very little usable credit. The matter was resolved through an investigation by the Office of the Comptroller of the Currency.