争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 6 条
2026
达美航空因座椅尺寸致伤指控被乘客起诉
提起诉讼
Rolondo Jimenez起诉达美航空，称在亚特兰大飞往西雅图的航班上因座椅损坏且邻座乘客体型较大而被迫扭曲身体，随后因剧痛接受紧急背部手术。他要求陪审团审理并索赔医疗费用及痛苦赔偿。
来源摘录
Jimenez is seeking a jury trial and is suing Delta for medical expenses and pain and suffering.
He claims he had to contort his body and lean to the left for the entire flight because his seat was broken.
Atlanta-based Delta is being sued after a passenger claims he was injured because of the size of the airline’s seats.
2021
达美航空飞行员就通信应用起诉达美航空
提起诉讼
一名达美航空飞行员起诉该航空公司，指控其窃取与自己开发的通信应用有关的商业秘密。达美航空称相关指控并非对其开发内部机组消息平台的准确或公平描述。
品牌回应
否认 — Delta
"While we take the allegations specified in Mr. Alexander's complaint seriously, they are not an accurate or fair description of Delta's development of its internal crew messaging platform."
来源摘录
A Delta pilot has sued the airline for $1 billion, accusing it of trade secrets theft over a communications app he developed a few years ago.
"While we take the allegations specified in Mr. Alexander's complaint seriously, they are not an accurate or fair description of Delta's development of its internal crew messaging platform."
According to Alexander's complaint, Delta ended up telling him that his technology didn't fit its needs and ultimately launched its own Flight Family Communications app in 2018.
2020
美国交通部因歧视性拒载乘客对达美航空罚款5万美元
罚款或处罚
美国交通部因达美航空在2016年两起航班事件中移除三名穆斯林乘客，对其罚款5万美元。交通部的同意令认定达美航空违反法律，并要求相关机组人员和客服员工接受文化敏感性培训。达美航空否认歧视，但表示本可以更妥善地处理相关情况。
品牌回应
否认 — Delta
Delta denied that it discriminated against the passengers in two separate incidents
来源摘录
Delta, one of the major airlines of the United States, was fined $50,000 by the US Department of Transportation for “discriminatory conduct” in the removal of three Muslim passengers from two flights in 2016.
According to NBC News, a consent order released by the Transportation Department on Friday says Delta airline violated the law “when it removed and denied re-boarding” to the Muslim passengers.
Delta denied that it discriminated against the passengers in two separate incidents but agreed it could have handled the situations differently,
2020
Delta在航班乘客遭骚扰后提供支持
公司回应
一名乘客称在Delta航班上遭另一名乘客骚扰。据报道，Delta乘务员提出为另一名乘客调换座位。Delta还为受影响乘客升级座位并赠送礼物。该事件于2020年9月6日被报道。
品牌回应
整改 — Delta
Delta airlines gave a statement to NBC News.
来源摘录
Poe said she was “grateful” that other passengers came to her defense and Delta’s flight attendants offered to relocate the white woman.
Demetria Poe, CEO, and Founder at Scholar School LLC in Minneapolis, Minnesota, gave an account on her Facebook account, of what transpired on a recent flight when she was faced with racism from a white passenger who sat right next to her on a Delta flight.
A Black passenger who was being harassed by a white passenger on a Delta flight who wore a ‘Blue Lives Matter’ face mask, was defended by the airline and even had her seat upgraded and received gifts from Delta according to .USA Today
2019
美国航空就“Flagship”一词起诉达美航空
提起诉讼
美国航空对达美航空提起诉讼，指称达美使用“Flagship”一词宣传其机场休息室和高端服务。该指控称，这一使用侵犯了美国航空所主张的商标权并造成混淆。争议涉及达美在其休息室和高端服务相关宣传中对“Flagship”一词的使用。
来源摘录
Frequent Business Traveler reports that, according to the lawsuit, American holds that it owns multiple registered marks including "Flagship" to describe its services.
Mon, Dec 30, 2019
The suit claims that Delta "knowing that American owns the exclusive right to use the Flagship marks,” has used the term “to promote its own airport lounges and premium services and interiors. This is no accident.”
2015
达美航空就首席执行官的 9/11 言论道歉
公司回应
达美航空就首席执行官理查德·安德森关于中东航空公司与 9/11 袭击的言论道歉，并表示他并非意在暗示海湾航空公司或其政府与恐怖分子有关联。
品牌回应
道歉 — Delta
Delta apologized Wednesday for Anderson's remarks, which he made on CNN's "Quest Means Business."
澄清 — Delta
"He didn't mean to suggest the gulf carriers or their governments are linked to the 9/11 terrorists," the company said in a statement.
来源摘录
"We apologize if anyone was offended."
Delta apologized Wednesday for Anderson's remarks, which he made on CNN's "Quest Means Business."