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Digicel

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Acodeco fines Digicel for misleading advertising

    Fine or penalty

    Panama's consumer protection agency, Acodeco, fined Digicel $15,000 for repeated misleading advertising related to an unlimited-minutes promotion and its fair-use limitation.

    Panama’s consumer protection agency, Acodeco, fined Digicel $15,000 for repeated misleading advertising related to an unlimited-minutes promotion and its fair-use limitation.

    Source excerpt

    • Panama’s consumer protection agency (Acodeco) has fined the Digicel telephone company $15,000, for repeated misleading advertising.
    • In a statement issued on Friday, September 27 Acodeco said it based its decision on the statement that “unlimited minutes” generated the idea of ​​“unrestricted” consumption and the application of a limitation such as the “fair use policy” to the service brings confusion in the advertising message.
  2. 2012

    Jamaican general consumption tax investigation

    Jamaica's tax authority searched Digicel's offices under a Supreme Court order seeking information about the company's payment of general consumption tax. The parties subsequently agreed to pursue further dialogue.