Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Pandemic online classes draw mass one-star ratings from students; DingTalk responds with self-deprecating PR
In February 2020 during the COVID-19 pandemic, DingTalk was used by many schools as an online class platform, and primary and secondary school students collectively gave DingTalk "one-star good reviews" in app stores; its rating at one point fell to just over 1 point, and rumors spread that "too low a rating would lead to removal." DingTalk released self-mocking meme videos such as "DingTalk itself, begging for mercy online," and was described as "DingTalk 1.5 points, PR 5.0 points." The rating recovered; DingTalk denied it was being removed.