Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Walsall rat infestation closure
A Walsall branch was closed by the local authority after a widespread rat infestation was identified.
2014
UK-wide hygiene criticism
Reports described a large minority of UK outlets as failing to meet satisfactory hygiene standards, including a particularly weak record among London branches.
2014
Birmingham and Hackney outlet incidents
Publicized cases involved a worker washing their feet in a sink, an outlet fined after mouse droppings were found, and a Hackney branch closed because of rats.
2012
Staffordshire food-safety inspection
A Staffordshire branch received a two-star rating after inspectors reported problems with refrigerated storage, packaging hygiene, hot-water supply, and holding temperatures for cooked chicken.