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E.ON

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    E.On apologizes for customer sock mailing

    Company response

    E.On apologized for sending socks to customers as part of an energy-saving campaign, saying the mailing should have been stopped given the challenges many people were facing.

    Company response

    • Apology — E.On

      Now, the company has apologised.

    • Clarification — E.On

      This campaign originally went ahead last year and was intended as a fun way to encourage people to think about 'lightening your carbon footprint'

    Source excerpt

    • In a subsequent statement, a spokesman for the company said: "This activity was in no way designed to detract from the seriousness of the current energy crisis
    • Energy supplier E.On has said it is "incredibly sorry" for sending socks to customers in a bid to encourage them to turn the heating down.
    • Now, the company has apologised.
    Source

  2. 2022

    E.ON apologises over customer sock mailing

    Company response

    E.ON apologised for sending free socks to customers during the energy crisis and said the mailing should have been stopped in light of the challenges customers faced.

    Stated objective. to encourage them to continue to save energy

    Company response

    • Apology — E.ON

      Energy company E.ON has apologised for sending socks as presents to customers as a way to help them keep warm ahead of a massive spike in energy prices.

    Source excerpt

    • But E.ON said it should not have gone ahead with the plan in light of major price rises that are about to hit millions of households.
    • Energy company E.ON has apologised for sending socks as presents to customers as a way to help them keep warm ahead of a massive spike in energy prices.
    Source

  3. 2014

    UK sales-practices compensation

    Ofgem ordered E.ON UK to compensate approximately 330,000 customers after finding problems with sales practices used between June 2010 and December 2013.

    Source

  4. 2009

    MEGAL pipeline competition case

    The European Commission fined E.ON in relation to arrangements involving the MEGAL pipeline and restrictions on gas sales in the parties' historic home markets.

    Source