争议事件

品牌回应

• 持续披露 — easyJet

  we are contacting those customers whose travel information was accessed and we are advising them to be extra vigilant, particularly if they receive unsolicited communications.

• 调查 — easyJet

  It has engaged leading forensic experts to investigate the issue

• 道歉 — easyJet

  We would like to apologise to those customers who have been affected by this incident

来源摘录

• Easyjet has given notice of a massive data breach in which some nine million customers have had their names and email addresses accessed. The airline says that only “a very small subset of customers (2,208)” have also had their credit card details accessed.

• As soon as we became aware of the attack, we took immediate steps to respond to and manage the incident and engaged leading forensic experts to investigate the issue. We also notified the National Cyber Security Centre and the ICO. We have closed off this unauthorised access.

• A cyber attack on British airline easyJet accessed the email and travel details of around nine million customers, as well as the credit card details of more than 2,000 of them, it said on Tuesday.

品牌回应

• 否认 — easyJet

  we do not discriminate on any grounds.

来源摘录

• A woman is suing easyJet after she was asked to move seats as ultra-Orthodox Jewish men didn’t want to sit beside a female passenger.

• we do not discriminate on any grounds.

• Wolfson decided to sue the airline for a violation of Israeli law and is claiming close to $20,000 compensation.

来源摘录

• A British-Israeli woman is suing the budget airline EasyJet for asking her to change seats on two separate flights because a haredi man preferred not to sit next to a woman.

• The lawsuit was filed last week on behalf of Tel Aviv resident Melanie Wolfson, 38, by the Israel Religious Action Center, a division of the Reform movement in Israel, Haaretz first reported.

品牌回应

• 否认 — EasyJet

• 澄清 — EasyJet

  It is not true to say that sickness is a key component of the proposals. We have put forward a full range of criteria, including absence, for discussion with the union

来源摘录

• EasyJet has been accused of intending to use pilots' sickness records when drawing up plans for over 700 job cuts.

• The Balpa pilots' union said it was "unnecessary and wrong", claiming the airline was risking safety because unwell staff would report for work.

• The pilots’ union has branded proposals by easyJet to use sick days as a factor when deciding who to axe as part of its wave of redundancies as “unnecessary and wrong”.

来源摘录

• But lawyers representing more than 50 customers in Northern Ireland have begun a group litigation against the airline.

• Last week easyJet announced it had been the target of a "highly sophisticated cyber-attack".

• Email addresses and travel details of nine million customers were exposed, with more than 2,200 also having their credit card details accessed.

品牌回应

• 持续披露 — easyJet

  The airline announced the breach on 19 May but has said that it will notify everyone affected by 26 May.

来源摘录

• The company has gone public to warn the nine million people affected that they could be targeted by phishing attacks.

• The airline announced the breach on 19 May but has said that it will notify everyone affected by 26 May.

• The hack, which easyJet described as a ‘highly sophisticated cyberattack’, has affected approximately nine million customers, although only around 2,200 of those are believed to have had their payment details stolen.