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Brand AI

eGain

Recent events

Recent events tied to this brand in public sources.

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  1. 2026

    eGain introduces AI KnowledgeOps framework and four new capabilities

    On October 13, 2026, eGain introduced AI KnowledgeOps, an industry framework for keeping enterprise knowledge accurate and ready for AI as a business and its industry change, together with four new capabilities: WYCA, eGain Knowledge Graphs, eGain Genie, and eGain kForge.

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  2. 2020

    eGain announces OEM agreement with Avaya

    eGain announced that it had entered into an OEM agreement with Avaya to offer an integrated customer engagement solution for Avaya clients.

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