Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
eHi Car Rental Complaints Top 1,000; Unauthorized Charges and In-Store 'Self-Service Positive Reviews' Under Fire
A Hexun 3·15 report said eHi Car Rental had accumulated more than 1,000 complaints on complaint platforms, mainly concerning arbitrary deposit deductions, traffic violation charges, and vehicle breakdowns; in 2025, China National Radio reported that a user was charged "five years later" and the platform did not provide evidence. Status: media report. Entity involved: eHi Car Rental Co., Ltd. Scope: car rental services.