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Encore Capital Group

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile4 entries

  1. 2020

    CFPB lawsuit and consent resolution involving Encore and Cabot

    The CFPB filed a lawsuit against Encore and Cabot. The October resolution required additional consumer redress of $78,308.81, a $15 million civil monetary penalty, and five years of monitoring.

  2. 2020

    CFPB files lawsuit against Encore

    Lawsuit filed

    The Consumer Financial Protection Bureau filed a lawsuit against Encore Capital Group and its subsidiaries. The lawsuit alleged violations of a 2015 consent order. The alleged violations involved collection litigation disclosures, time-barred debts and payment processing.

    Source excerpt

    • Yesterday, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Encore Capital Group, Inc. and its subsidiaries—Midland Funding, LLC and Midland Credit Management, LLC—for allegedly violating terms of the 2015 consent order between the parties, specifically as it relates to collection litigation disclosures and time-barred debts.
  3. 2015

    New York debt-collection settlement

    New York State Attorney General Eric Schneiderman sued Encore over alleged unethical practices. The settlement required a $675,000 penalty and the vacating of more than 4,500 court judgments against borrowers.

  4. 2015

    Consumer Financial Protection Bureau enforcement action

    The CFPB alleged that Encore pressured borrowers using false statements, lawsuits, and robo-signed court documents. The matter involved reported consumer refunds of approximately $42 million, a $10 million penalty, and an injunction restricting collection on specified debts.