Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Entergy sued over Hurricane Ida outages
Lawsuit filed
A class-action lawsuit was filed against Entergy on behalf of business owners and Orleans Parish residents. The plaintiffs alleged that Entergy failed to address foreseeable risks to its equipment ahead of Hurricane Ida, and the petition said this led to mass blackouts.
Source excerpt
The class-action lawsuit was filed over the weekend on behalf of business owners and people living in Orleans Parish.
The petition said that lack of action led to mass blackouts, leaving hundreds of thousands of people without air-conditioning and refrigeration for an extended period of time.
2021
NRC proposes $150,000 fine against Entergy
Fine or penalty
The Nuclear Regulatory Commission proposed a $150,000 fine against Entergy for three violations at River Bend Nuclear Station, including an exam proctor falsifying a test, an operator skimping on safety checks, and an unauthorized employee receiving an access key to a room with cybersecurity-related equipment. The reported violations occurred between 2018 and 2020.
Source excerpt
The federal agency found there was an issue with an exam proctor falsifying a test and submitting it, an operator skimped on safety checks at the plant’s control building and a senior reactor operator gave an unauthorized employee an access key to a room with cybersecurity-related equipment inside.
The Nuclear Regulatory Commission is proposing a $150,000 fine against Entergy for three violations related to its River Bend Nuclear Station near St. Francisville.
2021
Entergy apologizes for storm communications
Company response
After a winter storm left customers without power, Entergy Louisiana President Phillip May apologized for poor communication and said the company would endeavor to improve. May acknowledged that the company did not meet customer expectations for providing information.
Company response
Apology — Entergy
“We apologize for the inconvenience and we will endeavor to improve,” May said.
Source excerpt
“We did not meet customer expectations,” May admitted, as far as providing adequate information during last week’s storm that knocked offline about 130,000 of Entergy’s roughly 1 million customers statewide.
The Advocate reports that Entergy Louisiana President Phillip May, whose company provides power to about half the state’s consumers, apologized for the poor communications and promised to get better.
2021
Texas family sues Entergy and ERCOT over boy’s death during blackouts
Lawsuit filed
A Houston-area couple sued Entergy, alleging gross negligence after their 11-year-old son died of hypothermia during the Texas blackouts. The suit also alleges that ERCOT was responsible and seeks more than $100 million in damages from ERCOT and Entergy; these are allegations, not a reported court determination.
Source excerpt
The suit seeks more than $100 million in damages from ERCOT and Entergy, both of which offered canned public statements about being "deeply saddened by the loss of life in our community."
According to the nine-page lawsuit, Cristian "died because grid wasn't a priority, and the energy provider made decisions based on profits." Both Entergy and ERCOT (Electric Reliability Council of Texas), the latter of which manages the flow of electrical power throughout most of the state, are responsible for Cristian's death, the suit adds.
A Houston-area couple is suing Entergy, the utility company in charge of Texas energy, for gross negligence following the death of their 11-year-old son during the recent blackouts.
2018
Entergy New Orleans astroturfing controversy
Entergy New Orleans faced criticism after a subcontractor hired paid actors to lobby for a proposed gas plant while presenting the activity as community support. The New Orleans City Council fined the subsidiary $5 million.