Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
COVID-19 deaths and conditions in Extendicare facilities
Multiple Extendicare homes experienced serious COVID-19 outbreaks during the pandemic. The company faced allegations and public criticism concerning preparedness, infection control, staffing, and the quality of care. Available reference material reported approximately 80 deaths across Extendicare care settings during the early pandemic period.
2020
Extendicare Parkside outbreak in Regina
An outbreak at Extendicare Parkside in Regina, Saskatchewan, resulted in numerous resident deaths and more than 200 reported infections among residents and staff. The episode led to a provincial ombudsman investigation and a Saskatchewan Health Authority co-management arrangement.
2020
COVID-19 litigation and public-funding scrutiny
Families and other claimants pursued or prepared class actions alleging inadequate care and gross negligence. Extendicare was also scrutinized because ParaMed received Canada Emergency Wage Subsidy support while the group paid dividends; the company said the subsidy was directed to front-line employees and not shareholder distributions.