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Fashion Nova

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 6 条

  1. 2022

    顾客评价压制指控

    FTC 指控 Fashion Nova 阻止或未发布部分负面顾客评价，同时展示更有利的评价。该公司同意支付420万美元和解。

    来源

  2. 2022

    Fashion Nova同意就客户评论问题与FTC达成和解

    和解

    Fashion Nova同意就其被指隐瞒负面客户评论一事与FTC达成拟议的420万美元和解。该和解还将禁止其对评论作出虚假陈述，并要求其发布客户评论，但特定内容除外。

    品牌回应

    • 否认 — Fashion Nova

      In an emailed statement to The Epoch Times, Fashion Nova called the allegations “inaccurate and deceptive” and claimed the company has never concealed negative customer reviews of its products.

    • 整改 — Fashion Nova

      The spokesperson said that the same issue had been fixed several years ago and that all of the previously unpublished reviews had now been posted to the website, as long as they did not contain obscene, sexually explicit, or inappropriate content.

    来源摘录

    • In a complaint, the FTC alleged that between late 2015 and November 2019, the California-based retailer used a third-party online product review management interface to automatically post four- and five-star reviews to its website and block reviews with lower stars from being posted, pending the company’s approval.
    • Under the proposed settlement (pdf) between the FTC and Fashion Nova, the company will pay $4.2 million for “harm consumers incurred.”
    • Fast fashion retailer Fashion Nova will pay more than $4 million in a settlement with the Federal Trade Commission (FTC) over allegations that it concealed negative customer reviews of its products.
    来源

  3. 2022

    FTC 就消费者评论问题与 Fashion Nova 的和解作出最终决定

    和解

    美国联邦贸易委员会宣布作出最终行政投诉、决定及命令，正式确定与 Fashion Nova 的和解。该案指控这家零售商压下低于四星的评论，同时让网站声称会发布所有评论。命令要求 Fashion Nova 支付 420 万美元，并规定相关限制及评论展示要求。

    来源摘录

    • On March 21, 2022, the Federal Trade Commission (FTC) announced a final administrative complaint and decision and order that finalizes a settlement with a California online fashion retailer to settle allegations that the retailer’s website suppressed reviews with ratings lower than four stars out of five despite its website purporting to represent that all reviews would be posted.
    • The decision and order requires that Fashion Nova pay $4.2 million in monetary damages.
    • The FTC’s Complaint The FTC’s administrative complaint alleges that Fashion Nova deceived consumers by posting favorable reviews of the company’s products to its website, while intentionally withholding reviews that were lower than four stars out of five.
    来源

  4. 2020

    配送延迟与退款指控

    FTC 指控 Fashion Nova 未能适当通知顾客配送延迟，并且未在某些情况下按要求发放退款。该公司同意支付930万美元和解。

    来源

  5. 2020

    Playboy因兔女郎服装起诉Fashion Nova

    提起诉讼

    Playboy对Fashion Nova提起诉讼，指控其销售的兔女郎服装涉嫌商标侵权。据来源称，Playboy此前已向Fashion Nova发出停止侵权通知，而Fashion Nova继续销售该服装。该报道将这一争议描述为涉及两个品牌及所涉服装的事件。

    Playboy因Fashion Nova销售的兔女郎服装涉嫌商标侵权而起诉该公司。来源还称，Playboy此前已向Fashion Nova发出停止侵权通知，而Fashion Nova继续销售该服装。

    来源摘录

    • TMZ reports Playboy is suing Fashion Nova for trademark infringement for stealing their iconic costume.
    • Fashion Nova's bunny costume, includes cuffs, collar, bowtie, corset, ribbon name tag, bunny ears and tail and are for sale on the website.
    • She alleges that because of this, Fashion Nova artificially inflated ratings to make products appear more appealing.
    来源

  6. 2020

    Fashion Nova 女童服装系列引发批评

    公众反弹

    Fashion Nova 的新款女童服装系列在社交媒体上受到批评，有人称其不合适，并质疑部分服装名称。

    来源摘录

    • New range of girls clothes come under fire and accused of being 'inappropriate'.
    • People took to social media to share their disgust, calling range 'too grown up'.
    来源