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Finnair

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    SITA discloses cyberattack affecting airline passenger data

    Issue disclosure

    SITA said a cyberattack affected certain passenger data stored on servers of SITA Passenger Service System (PSS) Inc. The article reports that several airlines confirmed they were affected, including Singapore Airlines, whose roughly 580,000 KrisFlyer and PPS members were affected.

    Company response

    • Investigation — SITA

      The matter remains under continued investigation by SITA’s Security Incident Response Team with the support of leading external experts in cyber-security.

    • Remediation — SITA

      SITA acted swiftly and initiated targeted containment measures.

    Source excerpt

    • Singapore Airlines said roughly 580,000 members of its KrisFlyer and PPS programs are affected by the breach at SITA.
    • Several airlines have confirmed being affected by the breach, including Singapore Airlines, Malaysia Airlines, Finland’s Finnair, Jeju Air in South Korean, and Air New Zealand.
    • SITA said on Thursday that the attack, which it described as “highly sophisticated,” affected certain passenger data stored on servers of SITA Passenger Service System (PSS) Inc., which operates passenger processing systems for airlines.
    Source