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Firestone Complete Auto Care

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    Firestone reaches California environmental settlement

    Settlement

    Firestone Complete Auto Care reached a $4 million settlement with prosecutors in 29 California counties over allegations that it unlawfully disposed of hazardous waste and failed to protect confidential customer details. A judge ordered civil penalties and additional payments for investigation costs, compliance, and training.

    Company response

    • Remediation — Bridgestone

      As an organization, we moved immediately to address these issues through a number of measures,” Withers said. “We have increased teammate training activities and resources across our California stores, hired a dedicated California compliance officer, and established an updated compliance review process to ensure full compliance with our own internal standards as well as those of the relevant regulatory agencies.

    Source excerpt

    • As an organization, we moved immediately to address these issues through a number of measures,” Withers said. “We have increased teammate training activities and resources across our California stores, hired a dedicated California compliance officer, and established an updated compliance review process to ensure full compliance with our own internal standards as well as those of the relevant regulatory agencies.
    • A $4 million settlement was reached between Firestone Complete Auto Care and prosecutors in 29 counties over allegations that Firestone disposed of hazardous waste unlawfully in California, Alameda County DA Nancy O’Malley announced last week.
    • Prosecutors also alleged that Firestone failed to shred or redact confidential customer details on paperwork before throwing the papers away.
    Source