争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 9 条
2026
Google Health AI 教练被指虚构锻炼与健康数据
问题披露
Fitbit 用户报告称，Google 重新设计的 Google Health 应用及其付费 AI Health Coach 虚构了锻炼和健康数据。据报道，这包括捏造的锻炼摘要、错误的运动数据以及虚假的睡眠追踪。该问题引发社交媒体投诉和订阅取消。
来源摘录
People have reported Google Health giving them “wildly incorrect” exercise numbers, mistaking walking or even folding laundry for swimming workouts, imagining 5am runs and house moves that never occurred, and more.
it’s clear that something is going wrong with Google Health for a lot of users, and it’s leaving them exasperated and ending their AI subscriptions.
users are noticing that it seems to be prone to hallucinating workouts that simply did not happen.
2025
2022
2022
Fitbit因灼伤报告召回Ionic智能手表
宣布召回
Fitbit在用户报告与电池过热有关的灼伤后召回Ionic智能手表。公司表示，相关型号的用户应停止使用并联系Fitbit办理退货；用户将获得全额退款以及购买部分Fitbit产品的折扣。
品牌回应
退款或补偿 — Fitbit
Customers will receive a full refund and a discount of 40% to purchase certain Fitbit products, the company said.
来源摘录
Google-owned Fitbit has recalled 1 million of its Ionic smartwatches after dozens of users reported burn injuries after the battery overheated.
Google-owned Fitbit has recalled 1 million of its Ionic smartwatches, Wednesday, March 2, 2022 after dozens of users reported burn injuries because the battery overheated.
2022
Fitbit 因灼伤隐患召回 Ionic 智能手表
宣布召回
Fitbit 宣布自愿召回约 100 万只 Ionic 智能手表，此前有报告称其电池可能过热并导致灼伤。消费者获建议停止使用手表并退回，以获得 299 美元退款。
品牌回应
召回 — Fitbit
we are conducting a voluntary recall of Fitbit Ionic smartwatches
退款或补偿 — Fitbit
Upon receipt of the device, consumers will be issued a refund of $299 and receive a discount code for select Fitbit products
来源摘录
Google-owned Fitbit is recalling its Ionic smartwatches due to a burn hazard, the U.S. Consumer Product Safety Commission said Wednesday.
After returning the device, consumers will be issued a refund of $299 and a discount code for 40% off select Fitbit devices.
The lithium-ion batteries in the smartwatches can overheat, which could cause burns, the CPSC said.
2020
BEUC警告谷歌收购Fitbit可能损害消费者利益并阻碍创新
问题披露
欧洲消费者组织BEUC表示，谷歌收购Fitbit可能损害消费者利益并阻碍创新。BEUC警告称，获取Fitbit用户健康数据可能使谷歌利用数据谋利，并削弱其他公司向消费者推出产品的能力。谷歌表示不会出售个人信息，Fitbit健康数据也不会用于谷歌广告。
当事方说明的目的. 确保谷歌对相关数据的控制不会扭曲市场竞争。
品牌回应
澄清 — Google
谷歌表示：“我们永远不会向任何人出售个人信息，Fitbit的健康数据也不会用于谷歌广告。我们会上Fitbit的用户拥有自由选择查看、移动或删除他们私人数据的权力。”
澄清 — Google
對此，Google發言人表示，這次收購的重點不在於獲取用戶數據，而是Google想要提升裝置方面的技術，Google不會利用Fitbit的用戶資料獲取廣告收入或增強資料庫。
来源摘录
谷歌表示：“我们永远不会向任何人出售个人信息，Fitbit的健康数据也不会用于谷歌广告。我们会上Fitbit的用户拥有自由选择查看、移动或删除他们私人数据的权力。”
欧洲消费者组织BEUC于周三表示， 谷歌斥资21亿美元收购健身追踪器公司Fitbit可能会损害消费者利益、同时阻碍创新。此外，BEUC称这笔交易改变了数字健康市场的游戏规则。
BEUC在一份报告中称：“如果谷歌获得了那些使用Fitbit可穿戴设备产生的消费者数据，包括现在与COVID-19相关的数据，它就能够利用这些数据为自身谋取利益、同时削弱其他公司向消费者推出新产品的能力。
2020
Google承诺不将Fitbit用户数据用于定向广告
公司回应
Google承诺不使用其收购Fitbit所获得的用户数据进行定向广告。这一承诺是在消费者权益组织对该收购及广告定向提出担忧之际作出的。该承诺针对的是将Fitbit用户数据用于广告目的这一问题，回应了倡导组织对收购所得数据可能如何被使用的担忧。
当事方说明的目的. 维护消费者对Fitbit设备数据不会用于广告的预期。
品牌回应
澄清 — Google
Google said in an emailed statement.Reuters reported last week that such a data pledge may likely help Google secure EU approval for the deal.
来源摘录
The primary concern, as per the advocates, was that Google would use Fitbit's data to more effectively deploy ad targeting and further its dominance in the digital ads sector.
Google has now made that commitment, leaving the EU's regulators until July 20 to accept or carry out a more thorough probe.
"This deal is about devices, not data. We appreciate the opportunity to work with the European Commission on an approach that safeguards consumers' expectations that Fitbit device data won't be used for advertising," Google said in an emailed statement.
2014
2011