Recent events
Recent events tied to this brand in public sources.
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2022
Cresta and Five9 announce real-time integration partnership
Cresta announced an accredited real-time integration with Five9. The integration connects Cresta customers to Five9's customer engagement platform and enables Five9 customers to implement Cresta's real-time intelligence layer. Five9 also invested in Cresta's Series C funding as part of the partnership.
2021
Ivrnet signs agreement to offer Telepay through Five9's App Marketplace
Ivrnet announced that it had signed an agreement with Five9 to include Ivrnet's software services, including its Telepay solution, as an offering in Five9's App Marketplace.
2021
AMC Technology announces partnership with Five9
AMC Technology announced an Independent Software Vendor partnership with Five9. The partnership enables integration of Five9 Intelligent Cloud Contact Center with AMC Technology's DaVinci platform, which would be available on the Five9 CX Marketplace.
2021
Five9 shareholders reject Zoom acquisition
Five9 shareholders voted against the proposed $14.7 billion sale to Zoom, halting the acquisition transaction.
2021
Five9 wins Best Application of AI award
Five9 announced that it received the 2021 Best of Enterprise Connect Award for Best Application of Artificial Intelligence, recognizing Five9 Inference Studio 7.
2021
U.S. review of Zoom’s Five9 acquisition
The U.S. Department of Justice asked the FCC to refer Zoom’s proposed acquisition of Five9 for review by the interagency committee that examines foreign telecommunications participation. The DOJ said the review would assess potential risks to U.S. national security or law-enforcement interests.
2021
Zoom announces acquisition of Five9
Zoom announced an all-stock transaction valued at $14.7 billion to acquire cloud contact center software provider Five9. The deal was expected to close in the first half of 2022 and required approval from Five9 shareholders and regulators.
2021
Five9 and CANCOM announce strategic partnership
Five9 announced a strategic partnership with CANCOM, which selected Five9 as its exclusive contact-center-as-a-service vendor. CANCOM plans to use the platform to grow its contact-center business.
2020
Five9 and Conn3ct announce strategic partnership
Five9 announced a strategic partnership with Conn3ct to combine Conn3ct's communications channels with Five9's omnichannel contact centre offering for international businesses.
2020
Five9 launches VoiceStream service
Five9 announced the launch of VoiceStream, a cloud API that lets contact-center developers stream real-time audio and call events.
2019
Five9 to acquire Whendu
Five9 announced that it is acquiring Whendu, whose iPaaS platform is intended to help enterprises migrate contact center operations to the cloud. Financial terms were not disclosed.