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Fnac

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Fine for deceptive marketing practices

    French authorities fined Fnac Darty €10 million after finding that a promotional refund process could lead customers into an insurance contract without sufficiently clear consent to recurring charges.

  2. 2018

    Consumer complaint over insurance marketing

    UFC-Que Choisir announced a complaint alleging that customers purchasing phones were exposed to misleading presentation of an insurance offer and recurring payment obligations.