Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Fractional shares and ISA tax concerns
Customers and commentators raised concerns that fractional US shares purchased through Freetrade could be treated differently from eligible whole shares under UK ISA rules, potentially creating unexpected tax exposure.
2022
Sponsored influencer promotions
The FCA ordered the removal of sponsored influencer posts after finding that promotions could mislead consumers by implying that investment returns were assured or that investing was a straightforward way to eliminate debt.
2020
Workplace-culture allegations
Media reporting described former employees’ allegations concerning high staff turnover, excessive working hours, dysfunctional management and abusive communication. The reporting also stated that the design team had resigned at one point.
2020
Regulatory scrutiny of advertising
The FCA identified Freetrade promotions that did not provide a sufficiently fair and prominent indication of investment risks when discussing potential benefits.