Recent events
Recent events tied to this brand in public sources.
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2026
Connecticut settles data-breach investigation with Frontier
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. to resolve an investigation into a 2024 data breach that exposed sensitive personal information, including Social Security numbers, of 58,841 residents. The settlement requires new security measures. The state’s investigation identified multiple security failings by Frontier; the settlement holds Frontier accountable without the article reporting a court determination of wrongdoing.
2022
Frontier sues Mobi Telecom over robocalls
Frontier Communications filed a lawsuit against Mobi Telecom, alleging that the Wyoming carrier harassed Frontier customers with robocalls and failed to follow industry standards intended to limit them. Frontier is seeking an order halting the robocalls and unspecified financial demands.
2021
Lawsuit filed against Frontier over internet speeds and billing
A lawsuit was filed against Frontier Communications alleging that it failed to provide consumers with the internet speeds promised and charged some consumers for more expensive service than it provided. The complaint alleges violations of the FTC Act and state laws; these are allegations, not findings.
2021
FTC and states sue Frontier over alleged internet-speed claims
The U.S. Federal Trade Commission and several states filed a lawsuit against Frontier Communications, accusing it of advertising DSL internet speeds that it failed to deliver. Frontier called the lawsuit "without merit" and said its speeds had been clearly and accurately described.
2020
Ziply Fiber completes acquisition of Frontier Northwest operations
Ziply Fiber completed its acquisition of Frontier Communications’ northwest operations. Nearly 500,000 residential and business internet, phone and TV subscribers in Washington, Oregon, Idaho and Montana became Ziply Fiber customers.
2020
Connecticut officials investigate complaints about Frontier
Connecticut's Attorney General and Department of Consumer Protection said they were investigating consumer complaints about Frontier, including alleged excessive charges, poor service quality and unsatisfactory customer service, and whether the company violated the Connecticut Unfair Trade Practices Act.
2020
Frontier Communications files for bankruptcy protection
Frontier Communications Corporation voluntarily filed Chapter 11 petitions in the Southern District of New York as it restructures to reduce more than $10 billion in debt.
2020
Northwest Fiber announces acquisition of Frontier's Northwest operations
Northwest Fiber announced that it planned to acquire Frontier Communications' Northwest operations for $1.35 billion, with closing planned for that spring.
2019
Frontier launches Managed SD-WAN
Frontier Communications unveiled Managed SD-WAN, a network management solution for enterprise customers.