争议事件

品牌回应

• 否认 — Getaround

  A Getaround spokesperson told TechCrunch that the company “categorically disagrees” with the AG’s allegations.

• 整改 — Getaround

  as soon as Getaround was notified of security issues affecting certain cars in the District, the company took immediate corrective action

• 退款或补偿 — Getaround

  Getaround will continue to compensate car owners who have filed valid claims for loss or damage.

来源摘录

• The AG’s office claims that Getaround operated without a license in the district, misrepresented its service and made “untrue or misleading representations” about the safety of its car rental services.

• The settlement, released Friday, requires the company to pay the city $950,000, in addition to implementing other changes, including paying restitution to customers whose vehicles were stolen or damaged while listed for rent on Getaround’s platform.

• The settlement document makes clear that Getaround denies it violated any consumer protection or tax laws.

来源摘录

• SAVVA, a family-owned car rental company serving Southern California, has filed a civil lawsuit against car rental marketplace Getaround, Inc., alleging that Getaround, through fraudulent business practices, denied 100 plus insurance claims by SAVVA, for vehicles rented through Getaround's platform—while collecting fees from owners like SAVVA and renters, for purposes of paying out the insurance claims.