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GoFundMe

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    GoFundMe announces automatic refunds for Freedom Convoy donations

    Company response

    After Florida officials said they were preparing to investigate GoFundMe, the platform said it would automatically refund donations made to the Canadian Freedom Convoy fundraiser. It later said it had refunded donations, with remaining funds to be distributed to charities.

    Company response

    • Refund or compensation — GoFundMe

      随后，GoFundMe在周六的更新中称，它已经退还给捐赠者捐款，只有剩余的资金才会被分配给慈善机构。

    Source excerpt

    • 在美国佛州官员表态准备调查后，GoFundMe筹款平台周六（2月5日）表示，它将自动退还该平台上民众为加拿大“自由车队”的筹款。
    • 随后，GoFundMe在周六的更新中称，它已经退还给捐赠者捐款，只有剩余的资金才会被分配给慈善机构。
    Source

  2. 2020

    Yelp faces backlash over small-business fundraising page

    Public backlash

    In a controversy involving GoFundMe, Yelp faced backlash after teaming up with GoFundMe to raise money for small businesses. According to the source, some businesses had not been alerted about the arrangement. The report describes the criticism directed at Yelp over the fundraising page created for small businesses through the partnership with GoFundMe. The source does not provide further details on the businesses involved, the amounts raised, or any outcomes of the criticism.

    Source excerpt

    • Yelp teamed up with GoFundMe to raise money for small businesses but failed to alert some of the enterprises, resulting in backlash.
    Source

  3. 2020

    GoFundMe freezes donations and changes search results after charity confusion

    Company response

    After the situation was disclosed, GoFundMe said it had frozen nearly $350,000 in donations and would refund donors who no longer wished to contribute. The article also reports that its search results were adjusted so that local BLM organizations appeared first and the foundation could no longer be found.

    Company response

    • Remediation — GoFundMe

      GoFundMe平台已经调整了其搜索界面，现在如果搜索Black Lives Matter，首先弹出的是各个城市的BLM组织，上述的BLM基金会已经无法查到

    Source excerpt

    • GoFundMe平台已经调整了其搜索界面，现在如果搜索Black Lives Matter，首先弹出的是各个城市的BLM组织，上述的BLM基金会已经无法查到
    • 在该情况披露后，GoFundMe平台表示已经冻结了接近35万美元的捐款，如果捐赠者在知情后不愿意捐款，平台将返还捐款。
    Source