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Google Maps

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2022

    U.S. Justice Department renews scrutiny of Google Maps

    Investigation

    According to two people familiar with the matter, the U.S. Justice Department renewed its focus on an investigation into whether Google illegally bundled Google Maps with other Google software in a way that could stifle competition. The investigation was first reported in late 2020, and investigators had recently resumed inquiries.

    Stated objective. To determine whether bundling Google Maps with other Google software illegally stifles competition.

    Source excerpt

    • 美国司法部重新重视起对谷歌地图的调查,以确定将该服务与其他谷歌软件非法捆绑在一起是否会扼杀竞争。
    • The probe is focusing on two components, one is on apps that are provided through infotainment screens in vehicles.
    • The U.S. Justice Department has restarted and accelerated a new investigation of Google Maps to determine if the bundling of the service with other Google software violates antitrust laws by stifling competition.
  2. 2021

    Google Maps reported to show inaccurate Queensland information

    Issue disclosure

    A report described inaccuracies in Google Maps in parts of outback Queensland, including Eromanga being shown about 85 kilometers from its actual location. Local officials also criticized outdated Street View imagery and delays in correcting locations.

    Source excerpt

    • Furthermore, according to local reports, the local Street View imagery is more than a decade old, and officials say this affects them more than you could imagine because they rely a lot on tourism.
    • Some of the errors on Google Maps have actually been fixed, but local officials claim it sometimes takes weeks for Google to update the location with the correct information.
    • As it turns out, the errors on Google Maps go as far as claiming that the town of Eromanga is some 85 kilometers from its actual location, so drivers who may use the navigation to drive to this city could end up in a completely different place.
  3. 2021

    Google agrees to pay €1.1 million in France over hotel ratings

    Fine or penalty

    Google agreed to pay €1.1 million to the French government over hotel ratings generated by Google Maps using its own scoring system instead of official tourism-department data. The report says the system violated French law.

    Source excerpt

    • Google Maps does not use the official data from the French tourism department. Instead, it uses its own ratings thereby violating the law.
    • Google has agreed to pay 1.1 million euros to the French government for generating hotel ratings.
    • After the French authorities launched an investigation, Google changed the star rating standards.