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Gopuff

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile3 entries

  1. 2023

    Massachusetts labor-law fine

    The Massachusetts attorney general announced a $6.2 million fine related to alleged employee misclassification and other state labor-law violations.

  2. 2021

    Delivery-driver classification disputes

    Delivery drivers accused Gopuff of misclassifying them as independent contractors, potentially limiting access to minimum-wage, overtime, unemployment, and related protections. The issue led to litigation and regulatory action.

  3. 2018

    Mobile-app session recording and privacy controversy

    Researchers reported that Gopuff's mobile application recorded user interactions involving personal information and transmitted session video to a website associated with Appsee. Appsee criticized the implementation, and Gopuff said it would remove the code from future versions and revise its privacy disclosures.