Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Goubuli Wangfujing store's police report over negative reviews sparks controversy; group terminates franchise
After a store-visit blogger posted negative reviews about taste and price, the Wangfujing Goubuli store issued a statement demanding an apology and saying it had called the police, sparking public controversy. Goubuli Group later said the store's handling was inappropriate and announced the termination of cooperation with the franchisee. Progress: media reports and corporate handling. Involved parties: the original Goubuli Wangfujing franchise store and Goubuli Group. Scope: the original Wangfujing franchise store; the group later terminated cooperation.
2020
Wangfujing store calls police after negative review; group ends franchise
A blogger posted a video complaining that the buns at the Goubuli Wangfujing store had "thick skins, little filling, and were too expensive"; the store issued a statement saying the video infringed its reputation rights and that it had called the police, triggering strong public criticism. Goubuli Group apologized and terminated cooperation with the franchise store, and the store closed.