Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Alleged Tree Tuesday donation misrepresentation
The ACCC reportedly commenced proceedings alleging that Grill'd misled consumers about the share of sales qualifying for tree-planting donations under Tree Tuesday between January 2021 and April 2024.
2022
Hamburger University funding and underpayment controversy
Reporting stated that Grill'd used approximately A$16.6 million in government COVID-19 apprenticeship funding in a traineeship program involving about 2,800 employees. Critics argued that the program enabled lower trainee wages.
2019
Traineeship, food-safety, and franchise allegations
Reporting alleged that Grill'd used traineeship loopholes to reduce wages and raised claims about food safety at some company-owned restaurants, franchise treatment, and alleged falsification of signatures on liquor licences. The allegations were part of broader scrutiny of the chain's employment model.
2017
Rabbit Easter burger controversy
A limited Easter burger made with rabbit meat generated social-media criticism. Grill'd later offered a vegan version.
2015
Camberwell wage and dismissal dispute
Former employee Kahlani Pyrah alleged underpayment and argued that she had been removed after pursuing a wage claim. An interim ruling supported her reinstatement while the wage matter proceeded, and the franchise was required to raise pay to minimum-wage levels. The dismissal dispute later ended through an out-of-court settlement.
2015
Cherish Life Local Matters selection
A Toowong franchise selected Cherish Life for Local Matters funding, prompting criticism. Simon Crowe apologized and stated that Grill'd was pro-choice.