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Guess

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile10 entries

  1. 2024

    Street-art intellectual-property lawsuit

    Street artists sued Guess in California, alleging unauthorized use of their tags and artwork in a graffiti-inspired collection.

  2. 2023

    Russian operations criticism

    Guess was criticized for continuing operations in Russia after the invasion of Ukraine and for taking a minority stake in its local partner's business.

  3. 2023

    Supply-chain forced-labor allegations

    A report identified alleged connections between a Guess supplier and forced-labor concerns involving Uyghur workers.

  4. 2021

    Guess notifies customers of a data breach

    Issue disclosure

    Guess notified customers about a data breach connected to a ransomware attack. The company said an investigation found unauthorized access to certain systems and that personal information may have been accessed or acquired by an unauthorized actor. Guess offered affected customers complimentary identity-theft protection and credit monitoring services.

    Company response

    • Remediation — Guess

      As it began notifying the affected users, Guess also offered complimentary one-year membership to and credit monitoring services through identity theft protection to their impacted customers.

    Source excerpt

    • “The investigation determined that there was unauthorized access to certain Guess systems between February 2, 2021 and February 23, 2021. On May 26, 2021, the investigation determined that personal information related to certain individuals may have been accessed or acquired by an unauthorized actor,” reveals Guess in the .notification letter
    • As it began notifying the affected users, Guess also offered complimentary one-year membership to and credit monitoring services through identity theft protection to their impacted customers.
    • Popular American clothing brand and retailer Guess is snail mailing its customers alerting them about a data breach as part of a attack on the brand earlier this year in February.ransomware
  5. 2021

    Guess notifies customers of data breach

    Issue disclosure

    Guess began notifying affected customers on June 9 about a data breach following a February ransomware attack. The company said personal information may have been accessed or acquired by an unauthorized actor.

    Company response

    • Investigation — Guess

      A cybersecurity forensic firm was engaged to assist with the investigation
    • Remediation — Guess

      Guess has implemented additional measures to boost its security protocols
    • Refund or compensation — Guess

      Guess began mailing breach notification letters to affected customers on June 9, offering complimentary identity theft protection services and one year of free credit monitoring through Experian to all impacted individuals.

    Source excerpt

    • American fashion brand and retailer Guess is notifying affected customers of a data breach following a February ransomware attack that led to data theft.
    • On May 26, 2021, the investigation determined that personal information related to certain individuals may have been accessed or acquired by an unauthorized actor.
    • Guess began mailing breach notification letters to affected customers on June 9, offering complimentary identity theft protection services and one year of free credit monitoring through Experian to all impacted individuals.
  6. 2021

    Guess faces backlash over bag resembling Telfar design

    Public backlash

    A new Guess bag drew public backlash from Twitter users and the article's author, who alleged that it copied features of Telfar's Shopping Bag. The article suggested the resemblance could support a trademark infringement claim but reports no legal determination.

    Source excerpt

    • However, the most laughable detail is the specific placement of the embossed circular logo – we reckon there's enough there for Telfar Clemens to file a trademark infringement.
    • A new Guess bag is garnering some well-deserved backlash for blatantly knocking off Telfar’s cult-favored Shopping Bag, aka the Bushwick Birkin.
    • The bag began popping up on third-party retailers like Hudson's Bay, Macy's and Dillard's and Twitter users were quick to drag the Telfar replica – and rightly so.
  7. 2012

    Gucci trademark litigation

    Gucci prevailed in a case alleging that Guess footwear used confusingly similar branding and design elements. Damages were awarded after Gucci's substantially larger initial claim was reduced.

  8. 2005

    Ski Colombia T-shirt controversy

    Guess withdrew a T-shirt slogan criticized as trivializing Colombia's association with drug trafficking and sent apology letters.

  9. 1996

    Labor violations and UNITE dispute

    Independent inspections identified violations at several contractors, while UNITE pursued claims concerning wages and alleged illegal dismissals. The dispute generated a prolonged public campaign and further damaged Guess's labor reputation.

  10. 1992

    Contractor wage and overtime litigation

    Guess contractors faced Department of Labor litigation concerning alleged failures to pay minimum wages and required overtime. Back wages were paid, and the company agreed to voluntary monitoring of subcontractors.