Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile5 entries
2024
Incorrect account withdrawals after system failure
A reported system failure caused funds to be withdrawn incorrectly from more than 50 customer accounts. The issue attracted attention after customers said resolution took more than a week.
2023
Australian retail-CFD class actions
Class actions in Australia alleged misleading or unconscionable conduct in the promotion of CFDs, binary options and other high-risk products to retail investors.
2020
Trading-platform outages
Media reports described repeated IG platform outages during periods of exceptional market volatility, leaving some customers unable to manage open positions.
2015
Swiss franc trading disruption
Following the Swiss National Bank's removal of its euro-franc floor, customers reported losses linked to delayed pricing, platform problems and manual stop-loss execution. The Financial Ombudsman Service later ordered compensation to affected customers.
2010
Echelon Wealth Management claim
Former clients of failed trading firm Echelon Wealth Management sued IG Index over the handling of segregated deposits. The claim was dismissed in 2013.