Recent events
Recent events tied to this brand in public sources.
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2026
Ikeja Electric service disruption
Ikeja Electric fell short of the minimum 20-hour daily electricity supply target on affected Band A feeders on October 25 and 26, 2026; some feeders recorded no supply. The company cited network faults, grid instability, transformer limitations, and panel-swapping work.
2021
Ikeja Electric introduces Singleview platform
Ikeja Electric announced the introduction of Singleview, an interactive platform for prepaid-meter customers to view vending and consumption information and make energy payments or submit service enquiries and complaints.
2020
Ikeja Electric launches WhatsApp chatbot
Ikeja Electric unveiled a WhatsApp chatbot that lets customers access account and billing services, report faults and complaints, and contact customer care.
2020
Ikeja Electric launches WhatsApp Chatbot
Ikeja Electric unveiled a WhatsApp messaging service for customer inquiries and complaints, offering real-time complaint resolution and 24-hour customer support. The chatbot was developed through a strategic relationship with Infobip.
2020
Ikeja Electric appoints Folake Soetan as Acting CEO
Ikeja Electric announced that Folake Soetan would become its Acting Chief Executive Officer effective 2 March 2020, taking over from Anthony Youdeowei.
2019
Ikeja Electric opens six franchise centres in Lagos
Ikeja Electric inaugurated franchise centres at Olowora, Ikosi, Arepo, Bariga, Ketu and Ogudu in Lagos. The centres are intended to provide customer services and address customer demand.