Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Jefferson Health discloses breach exposing patient billing information
Issue disclosure
Jefferson Health disclosed that an unauthorized person accessed an online billing portal on November 18 and attempted to divert wire payments meant for Jefferson. The investigation determined on November 22 that a remittance sheet containing billing information for 9,095 patients had been obtained. The article says social security numbers and financial account information were not involved.
Company response
Investigation — Jefferson Health
Jefferson launched an investigation with Independence and notified law enforcement.
Ongoing disclosure — Jefferson Health
Jefferson began mailing letters Thursday to patients whose personal information may have been compromised.
Remediation — Jefferson Health
The health system also has implemented new security protocols to prevent data breaches in the future.
Source excerpt
Jefferson launched an investigation with Independence and notified law enforcement.
An unauthorized person accessed an online portal used by Jefferson staffers to submit billing information to Independence Blue Cross on Nov. 18 and attempted to divert wire payments meant for Jefferson, according to the health system.
The health system also has implemented new security protocols to prevent data breaches in the future.