Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile4 entries
2024
Dispute with Indigo Kills Kids
Indigo issued a cease-and-desist letter to the pro-Palestinian activist group Indigo Kills Kids, alleging intellectual-property infringement, defamation and business interference. The Federal Court of Canada later granted interim emergency approval in related proceedings seeking website removal through internet-service providers.
2023
Ransomware and employee-data incident
A ransomware attack disrupted major retail systems. Indigo stated that customer data was not compromised but informed current and former employees that employee information had been affected. LockBit claimed responsibility, and the company declined to pay.
2023
Toronto flagship vandalism and political protest
The Toronto flagship was vandalized with slogans accusing Heather Reisman of raising funds for the Israeli military. Four people associated with the Indigo 11 later pleaded guilty to mischief.
Criticism of Love of Reading Foundation retail restrictions
CBC Marketplace criticized the foundation's requirement that participating schools use most of their book credit at Indigo and argued that the arrangement could generate commercial benefit for the retailer while supporting its charitable tax position.