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IndiGo

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile3 entries

  1. 2025

    Large-scale flight disruptions linked to crew-rostering and regulatory compliance

    Between 3 and 5 December 2025, IndiGo experienced extensive cancellations and delays. Indian government documents attributed the disruption to failures involving implementation of revised crew-roster and flight-duty-time requirements as well as other operational shortcomings. Regulators subsequently imposed a financial penalty and required corrective measures.

    Source

  2. 2023

    DGCA penalty over operational, training and engineering documentation

    India's Directorate General of Civil Aviation penalized IndiGo after identifying systemic deficiencies in documentation connected with operational, training and engineering procedures. The matter raised questions about compliance controls inside a rapidly expanding airline.

    Source

  3. 2020

    IndiGo discloses December server breach

    Issue disclosure

    In a 31 December filing, IndiGo stated that some of its servers were hacked in December and that some data-server segments were breached. The airline said internal documents might be uploaded to public websites. It did not specify what data was compromised.

    IndiGo said in a 31 December filing that some of its servers were hacked in December and that some data-server segments were breached. The airline said internal documents might be uploaded to public websites; it did not specify what data was compromised.

    Company response

    • Investigation — IndiGo

      are continuing to engage with all relevant experts and law enforcement to ensure that the incident is investigated in detail.

    Source excerpt

    • In a 31 December filing to the BSE, the carrier said that “some” of its servers were hacked in December.
    • So, there is a possibility that some internal documents may get uploaded by the hackers on public websites and platforms. We realise the seriousness of the issue, and are continuing to engage with all relevant experts and law enforcement to ensure that the incident is investigated in detail.
    Source